- The Senior Technical Analyst JD Edwards CNC will be responsible for service delivery and project deliverables within the global infrastructure environment
- This role will identify gaps, needs, and lead improvement efforts to improve service delivery
- This role will be considered a subject matter expert (SME) in one or more key technologies under the infrastructure domain
- It is expected that this role will operate independently, solve complex problems, and fulfill requests with minimal supervision
- Responsible for supporting ongoing medium to high complexity maintenance, Run-the-Business (RTB) support, and Incident Service Requests of the assigned global infrastructure area.
- Provide solutions for both RTB and project efforts of medium to high complexity.
- Serve as a project resource on application and infrastructure project efforts representing functional capabilities
- Assist with gathering requirements, creating recommendations, and implementing solutions to meet the project requirements
- Provide knowledge sharing, as recognized SME, in efforts such as writing complex knowledge articles, relationship development with other Information Technology (IT) staff, mentoring, and job shadowing.
- Bachelor’s degree in Computer Science, Information Systems, or equivalent.
- Five (5) or more years of experience in Information Technology, or in a related area.
- Ability to effectively communicate.
- Ability to work in a team environment.
- Strong organizational skills with exceptional follow through and attention to detail.
- Strong time-management and prioritization skills, able to multi-task and prioritize competing requirements and meet deadlines.
- Ability to work in a fast-paced environment where requirements are constantly changing.
- Experience and proficiency with various web-based software applications including Microsoft Office Word, Excel, PowerPoint, SharePoint, etc.
- Regular and expeditious travel throughout the United States and occasionally overseas is required to meet client needs and timetables
- 100% Travel role, with a Monday – Thursday typical travel schedule
Krön-Tech Solutions is an Equal Opportunity Employer committed to providing a non-discriminatory environment for its employees.
|Job Category||JD Edwards|